Privacy and Cookie Policy

Last Updated: 10/02/2025

1. Introduction

Gia Consulting Ltd ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website (www.giaconsultingltd.co.uk) in compliance with the UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations (PECR).

By using our website, you agree to the terms outlined in this policy.

2. Data We Collect

We collect and process the following personal data:

  • Information you provide voluntarily: When you contact us, sign up for our services, or make a purchase, we may collect your name, email address, phone number, billing details, and any other information you provide.

  • Automatically collected data: When you visit our website, we collect information through cookies and similar technologies, including IP addresses, browser types, and pages viewed.

  • Marketing and communications data: Your preferences in receiving marketing communications from us, such as whether you have opted in to receive emails about our services or promotions.

3. How We Use Your Data

We use your data for the following purposes:

  • To provide and manage our services.

  • To process payments and transactions.

  • To improve our website, products, and services.

  • To communicate with you regarding your enquiries or purchases.

  • To send marketing communications where you have provided consent.

  • To comply with legal and regulatory obligations.

4. Legal Basis for Processing

We process your personal data under the following legal bases:

  • Consent – Where you have given clear consent, such as opting in to receive marketing emails.

  • Contractual Necessity – When processing is necessary to fulfil our obligations under a contract with you.

  • Legitimate Interests – Where processing is necessary to improve our services and website experience, provided that these interests do not override your rights.

  • Legal Obligation – When we are required to process data to comply with legal or regulatory requirements.

5. Data Sharing and Third Parties

We do not sell or rent your personal data. However, we may share data with:

  • Service providers (such as payment processors and hosting providers) to facilitate transactions and website functionality.

  • Legal and regulatory authorities where required by law.

  • Marketing and analytics providers to improve website performance and user experience.

All third parties are required to handle your data securely and in compliance with UK GDPR.

6. Data Security and Retention

We take appropriate security measures to protect your data against unauthorised access, loss, or misuse. Your data will only be retained for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

7. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

  • Right to access – Request a copy of the personal data we hold about you.

  • Right to rectification – Request correction of inaccurate or incomplete data.

  • Right to erasure – Request deletion of your data, subject to legal obligations.

  • Right to restrict processing – Request limited processing of your data.

  • Right to object – Object to data processing based on legitimate interests.

  • Right to data portability – Request transfer of your data to another provider.

  • Right to withdraw consent – Withdraw your consent at any time for processing based on consent.

  • Rights in relation to automated decision-making and profiling – You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or significantly affects you. If such processing occurs, you can request human intervention, express your point of view, and contest the decision.

To exercise any of these rights, please contact us at enquiries@giaconsultingltd.co.uk.

8. Cookies Policy

Our website uses cookies and similar technologies to enhance user experience and provide analytics. By continuing to use our site, you consent to our use of cookies as outlined in this policy.

8.1 What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help us understand how visitors use our site and improve functionality.

8.2 Types of Cookies We Use

  • Essential Cookies – Required for website functionality.

  • Analytics Cookies – Help us analyse website traffic and improve performance.

  • Marketing Cookies – Used for personalised advertising where you have given consent.

8.3 Managing Cookies

You can control or disable cookies through your browser settings. However, restricting cookies may impact website functionality.

9. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page, and where appropriate, we will notify you by email.

10. Contact Us

If you have any questions about this Privacy and Cookie Policy or how we handle your data, please contact us at:

Gia Consulting Ltd
Email: enquiries@giaconsultingltd.co.uk
Website: www.giaconsultingltd.co.uk

By using our website, you acknowledge that you have read and understood this Privacy and Cookie Policy.